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A shared database operation is effective and cost efficient
for most small and medium sized organizations. However,
large enterprises may need a dedicated team of resources to
manage their infrastructure. For these organizations, dbaDIRECT has Enterprise Service Assurance (ESA).
ESA leverages the optimized CSA operation that manages the monitoring, troubleshooting and the documented routine processes of an organization. However, a DBA or team of DBAs is dedicated 100% to the customer for enhanced service and infrastructure management. The dedicated team is able to perform higher value administration functions unique to large data environments that may go beyond the CSA service. These functions often require detailed knowledge of a data environment enabling our team to better optimize, recommend, upgrade and manage the entire environment.
By layering dedicated DBAs on top of the CSA service, large organizations are able to:
ONdemand Services can also serve as a supplement to the ESA operation. Though ESA customers can handle many of these services with the dedicated team, additional resources are at the ready should they be needed. Hourly Database Administration...
For small and medium sized businesses needing basic operational services, try our Continuous Service Assurance. Database Monitoring Services...
“The processes dbaDIRECT has built around BMC’s PATROL product line provides the proactive monitoring the hospital needs in our 24x365 operating environment. Through dbaDIRECT’s mentoring service, I found their database administrators highly competent, professional, and always willing to help. dbaDIRECT’s on-demand services help Cincinnati Children’s achieve its vision, which is to be the leader in improving child health.”
David Malik
Director, Administrative Applications Information Services
Cincinnati Children's Hospital Medical Center
