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A shared database operation is effective and cost efficient
for most small and medium sized organizations. However,
large enterprises may need a dedicated team of resources to
manage their infrastructure. For these organizations, dbaDIRECT has Enterprise Service Assurance (ESA).
ESA leverages the optimized CSA operation that manages the monitoring, troubleshooting and the documented routine processes of an organization. However, a DBA or team of DBAs is dedicated 100% to the customer for enhanced service and infrastructure management. The dedicated team is able to perform higher value administration functions unique to large data environments that may go beyond the CSA service. These functions often require detailed knowledge of a data environment enabling our team to better optimize, recommend, upgrade and manage the entire environment.
By layering dedicated DBAs on top of the CSA service, large organizations are able to:
ONdemand Services can also serve as a supplement to the ESA operation. Though ESA customers can handle many of these services with the dedicated team, additional resources are at the ready should they be needed. Hourly Database Administration...
For small and medium sized businesses needing basic operational services, try our Continuous Service Assurance. Database Monitoring Services...
“While the data warehouse and associated information systems processing are important to the university, it is not our core business or competency: teaching, learning, and research are. We don't do a lot of outsourcing or engaging of consultants, but in this project we needed some immediate, targeted assistance as we moved to a new enterprise database architecture. dbaDIRECT came through in innumerable ways. They gave our folks the confidence and backup support to pull off a seemingly smooth, seamless and trouble-free switch. As the inevitable problems came up, they were handled with consummate professionalism. And all this was done within budget, which was quite impressive. We have extended both our engagement with dbaDIRECT and our relationship--good business."
Fred Siff, Ph.D.
VP & CIO, and Professor, Information Systems
University of Cincinnati
