Services

Oracle Applications DBA SupportTM

 

Market Situation: Rising Demand – Shrinking Supply 

It is hard to find, recruit and keep an Oracle DBA team. Continual expansion of the Oracle Applications product portfolio has driven up the demand for skilled Oracle Applications DBAs. 

This rising demand and shrinking supply challenge is real, worsening and global. It not only threatens your ability to maintain application availability and service assurance; it threatens your ability to implement new application changes in a timely manner. Evidence of these challenges is plentiful. Oracle DBA salaries are escalating beyond market rates, and conservative staff turnover rates now hover around 20%. 

Addressing Change through Managed Services 

dbaDIRECT’s ONdemand (Managed) Service provides a solution that increases productivity and quality while reducing your total cost for supporting the Oracle Applications. dbaDIRECT’s ONdemand Services for Oracle Applications offer you consistent resources that are scalable to meet your changing Oracle staffing and resource management requirements. Key features of the ONdemand Services for Oracle Applications include:

ONdemand (Managed) Services: 

7 x 24 Operational Support dbaDIRECT provides operational monitoring andmanagement support on a 24-hour basis – weekdays, weekends, and holidays.Centrally managing consolidated personnel resources allows dbaDIRECT toconfidently offer you round-the-clock coverage. 

Always Available Services The competitive advantage of continuous operational support is that dbaDIRECT is already “plugged-in” to your secure enterprise environment, and can provide immediate response to service requests. This eliminates much of the classic T&M consulting expenses. 

Inverse Economics – Traditional service models requires staffing-up in anticipation of demand. dbaDIRECT’s intelligent process design model distributes work in response to demand, eliminating downtime by getting the right project, to the right person, at the right time. 

Service Feature Examples: 

·        24x7x365 Monitoring

·        Custom Oracle SOPs

·        Installation and Configuration

·        Concurrent Manager

·        Cloning and Cloning Requirements

·        Patch Management Version

·        Control

·        User Access Administration

·        Backup and Recovery

·        Performance Tuning

·        Real Application Cluster (RAC)


To learn more and download a brochure click - Resource Center

“We are relatively new to the Oracle database environment. The expense of locating, hiring, and keeping a high quality database administrator has been a challenge at which we had been less than completely successful. We decided that, for us, the best long-term approach was to develop the necessary skill set among those on our existing staff. To accomplish this we concluded it would require short-term coverage until our people got up to speed. In addition, we also considered the need for longer-term back up and after hours support once our staff was up to speed. It seemed like an excellent fit for outsourcing.

As we investigated possible alternatives, we found that dbaDIRECT provided the best fit for our needs in terms of level of expertise, experience, services offered, and cost. As a new customer, we are looking forward to partnership that will be beneficial to both our companies.”


Mike Gooldrup
VP, Information Systems
O'Neal Steel

 
 

 

 

 

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